Product Damage Report
Product Name
Order Number/User ID
Customer Name
Date + Time Order Received
Delivery Address
Email Address
Contact Tel. Number
 
Details of Product Fault/Damage (Please include as much detail as possible)
Was the item inspected on delivery? Yes No
Was the item signed damaged on delivery? Yes No
Do you still have the original packaging? Yes No
 

Please click submit to complete the online form and report your details. One of our Customer Service agents will contact you as soon as possible.

*PLEASE RETAIN : your delivery note from the courier and the original item packaging.

We may require additional information including pictures to assist us in dealing with your enquiry.

All damage reports must be lodged no later than 24 hours after delivery.